Questions? Contact Us.
store@brassland.org

Costs
In the US: Shipping on a single CDs is $2. Heavily discounted CDs and smaller items are charged a flat rate of $3. Multi-CD & vinyl orders are charged a flat rate of $5.

Outside the US: Flat rate shipping of $6-$16 depending on the size of your order. i.e. Single CDs are $6-$8. Multi-CD & vinyl orders are $10-$16.

All costs are in US dollars. All orders are shipped first class except heavier US orders which are sent via Media Mail.

Shipping times for orders within the US
The bottom line is that you can expect to get your order approximately 10-14 days after you place it on the shop. We usually process orders within 5 days. The post office will then take 3 – 7 business days to get the packages to you.

Shipping times for international orders
The bottom line is that you can expect to get your order approximately 3 weeks after you place it on the shop. We usually process orders within 5 days. The post office will then take 5-15 days to get the packages to you.

Exceptions
Brassland's office is staffed by a tiny number of people & our orders are supplied by real humans with tender loving care. So, shipping may take up to 4 weeks during rush periods. (i.e. limited edition vinyl, around holidays). On pre-orders (releases ordered prior to release date) we'll try to get you the releases into your expectant hands within a week of that release date.

Countries we currently ship to (subject to change):
We ship anywhere & have happy customers as far away as Japan, South America, and Australia. Email store@brassland.org if you are concerned we can't get you the Good Music, but if the US Postal Service ships to your country, we can probably get you stuff.

Returns & Exchanges
Brassland accepts returns for damaged merchandise purchased from our store. Please contact us within 30 days. You will need to provide photographic proof of damage. The full cost of purchase for the product will be credited to your credit card. Shipping costs are not refundable.